In the last decade, the logistics sector may be considered as one of the most change and innovation-driven industries, going far beyond mere handling activities.
The ability to meet market requirements, which are increasingly specific and focused on timing reductions, is closely linked to the investments that logistics players constantly dedicated to innovation of their technological facilities. Following this approach, logistics companies are enlarging the range of services their offer.
Indeed, E-Commerce activities move away from the traditional logistics concept and imply a high level of flexibility. Logistics players must be ready to prepare shipments on Saturdays and Sundays, apart from having an expertise in different aspects such as returns, credits management, etc. Since the market increasingly requires this kind of services, the provider has to perform the correct investments and technologies in support of such activities.
E-Commerce business’ main features are seasonality, high variation of volumes and significant demands for products, thus the logistics support needs to maximize storage operations. In addition, in order to expand the range of the services offered to their customers, logistics companies must design specific storage, packing and product customization actions.
In conclusion, we can state that cutting-edge and flexibility are the keywords that stand out in logistics when supporting E-Commerce. Innovation generates greater business opportunities and increases the efficiency of the logistics partners.